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HairSkillsPro Store Policy
Order Processing
All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been processed and shipped.
For customized or pre-order items, additional processing time may apply. Estimated delivery times will be provided at checkout.
Shipping & Delivery
Domestic Shipping (Greece): 2-5 business days
EU & International Shipping: 5-10 business days (shipping times may vary based on location)
Shipping costs will be calculated at checkout based on the size, weight, and delivery location of your order.
Tracking:
Once your order has been shipped, you will receive a tracking number via email.
Customs & Import Duties (International Orders):
Buyers are responsible for any customs and import taxes that may apply. Hair Skills Pro is not responsible for delays due to customs
Returns & Exchanges
Digital Products & Courses:
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Due to the nature of digital products, all sales are final. We do not accept returns or exchanges on downloadable content, masterclasses, or online courses.
Physical Products:
We accept returns for physical products within 14 days of delivery. The item must be unused, in original packaging, and in resalable condition.
To initiate a return, please contact us at hairskillspro@gmail.com. You will receive instructions on how to return your product.
Shipping fees for returns are the responsibility of the customer, unless the item is defective or incorrect.
Refunds:
Once your returned item is received and inspected, you will be notified. If approved, your refund will be processed within 5–7 business days to the original payment method.
Payment Methods
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We accept all major credit cards, debit cards, and payments through secure payment processors.
Contact Us
For any questions regarding our store policies, shipping, returns, or products, please reach out to us:
📞 +30 210 8071905